Full Time Heating and Cooling · Watertown, MN
Gas Fireplace Service the West Metro Actually Needs
24/7 Emergency Service5.0 · 211 Local ReviewsMN License MB792165
NEED HVAC SERVICE?Leave your number. We'll call within one business day.
No obligation. Your information stays private.
gas fireplace work — project example in Watertown, MN
What Gas Fireplace Repair Actually Involves
A fireplace that won't light, produces an odd smell, or runs a weak flame isn't just annoying — it's telling you something specific. The repair almost always traces back to a handful of components: the pilot light assembly, the thermocouple, the igniter, the gas valve, or the burner itself. We diagnose the actual source before recommending anything. If a thermocouple has drifted out of position, that's a quick fix. If a gas valve has failed, we'll tell you the cost before we order the part. We service all major fireplace brands and we don't mark up the diagnosis with unnecessary add-ons. For urgent situations, our emergency heating repair line is available 24 hours a day.
gas fireplace work — project example in Watertown, MN
Gas Fireplace Cleaning and Inspection
Gas fireplace cleaning is the single most underrated maintenance task a homeowner can schedule. Dust and soot accumulate in burner ports, on logs, and around the pilot assembly — and that buildup quietly degrades performance all season. Our service covers a full system inspection for leaks, venting condition, and component wear; thorough cleaning of the burners, logs, and glass; and testing of the pilot light, thermocouple, and gas valve to confirm everything is operating within spec. Scheduling before the first cold snap in Hennepin and Carver County means you're not calling us at 9 PM in January because the fireplace quit.
Repairs We Handle on Gas Fireplace Calls
Details below
These are the issues we see most often on service calls across Wright and McLeod County:
Uneven or Weak Flame
Gas Odor Concerns
Remote Controls and Thermostat Wiring
Blower Motor Service
Gas Valve Replacement
gas fireplace work — project example in Watertown, MN
How Full Time Handles Gas Fireplace Calls
Jason personally stays involved in how service calls run. When you call (952) 847-3387, you'll get a real answer about what to expect — not a vague window and silence until someone shows up. We give a two-hour arrival window, send a confirmation when the appointment is set, and text you when the technician is on the way. For fireplace calls specifically, we ask a few questions upfront — what the flame looks like, whether there's an odor, when it last worked correctly — so we arrive with the right parts on the truck. One call, one visit is the goal. It doesn't always happen, but it's what we aim for on every job across Carver and Hennepin County.
What Homeowners Across the West Metro Say
5.0 · 211 Google reviews
Real feedback from customers in the areas we serve.
Make this company your first and final call! Jason actually returned my call and didn't use texting to communicate. I had a non-working gas fireplace. He explained to me the steps he would take to assess and fix the problem. Quoted me a price and actually came UNDER his quote.
Jason has been a real lifesaver around our place. He's helped us out with a bunch of stuff, like keeping our fireplaces sparkling clean and cozy. Seriously, every time he's done, they look brand new.
Jason did an OUTSTANDING job adding a gas line for my outdoor grill. He cleaned up my messy gas lines as shown in the before and after photos, ran a supply line and installed a disconnect box. Even left a new toy for our dog. Thanks Jason, for the awesome workmanship!
Jason and Levi were great. Our gas fireplace wouldn't turn on and Jason found the problem and had it running in no time. He also cleaned it while he was here and gave us some expert advice on our furnace. Very professional and courteous. They even texted us and gave us a 30 minute heads up to when they would be to our house in Cologne which was very accommodating since I had to leave work to meet them. Great job guys. Nick
Jason and (Jason) were able to come out within two days of our ac going out. Took their time inspecting everything (in a good way). Fixed issue (capacitor on ac unit) quickly. Very pleasant and price was competitive.
Jason was amazing it was late at night on the weekend. AC had blown a capacitor he was at our home the next morning and had the issue solved in minutes. He also took the time to guide us on options for our home with a facts based approach not trying to sell us something. Honest Knowledgeable and available when we really needed help. It is going to be hot but fortunately not inside our house. Thanks Jason.
Schedule Your Gas Fireplace Service
Don't wait until the first cold night of the season to find out your fireplace isn't working. Full Time Heating and Cooling handles gas fireplace repair, cleaning, and maintenance across Hennepin, Carver, Wright, and McLeod County. Call or text (952) 847-3387 to book a service visit. We're available 24/7 for urgent situations.
Or send us your info
FAQ Common questions
Frequently Asked Questions
Answers below
Why does my gas fireplace smell when I turn it on? +
A brief dust-burn smell when lighting a fireplace that's been off all summer is normal and usually clears in a few minutes. A persistent gas smell is a different situation entirely and means you should turn the unit off, ventilate the room, and call us at (952) 847-3387 before using it again. We'll inspect the gas valve, supply fittings, and burner assembly to find the source. Don't assume it will clear on its own.
Can you repair gas fireplaces from any brand? +
Yes. We service and repair all major gas fireplace brands across Wright, McLeod, Hennepin, and Carver County. Most repair work involves components that are either universal or sourced through the manufacturer's parts network. We'll tell you upfront if a specific part has a long lead time or if the fireplace brand has known issues with a particular component.
My pilot light won't stay lit. Is that a thermocouple problem? +
Usually, yes. A thermocouple that's dirty, out of position, or failed won't generate enough voltage to keep the gas valve open, so the pilot drops out every time you release the button. It's one of the more common gas fireplace repairs we do across the West Metro. We clean or replace the thermocouple and test the igniter in the same visit. The part itself is inexpensive — the labor to diagnose and replace it is the main cost.
What does a full gas fireplace cleaning include? +
Our cleaning service covers the burner ports, log set, glass panel, and pilot assembly. We also inspect the venting for blockages or damage, test the thermocouple and gas valve, and check that the blower motor is operating correctly if your unit has one. The goal is to leave the fireplace running at the efficiency and safety level it was designed for. Most cleaning visits take one to two hours depending on how long it's been since the last service.
Do you offer emergency gas fireplace repair in the West Metro? +
Yes. If your fireplace has a gas odor or a component failure that concerns you, call (952) 847-3387 any time. We offer 24/7 emergency service across Hennepin, Carver, Wright, and McLeod County. A gas smell near any appliance is not a wait-until-morning situation, and we won't treat it like one.
Do you install gas fireplaces, or only service existing units? +
We handle service, repair, and maintenance on existing gas fireplaces throughout Hennepin, Carver, Wright, and McLeod County. For homeowners interested in indoor air quality upgrades that pair well with fireplace use, we also offer humidifier installation and service and indoor air quality solutions — gas fireplaces can dry out the air significantly in a Minnesota winter, so those conversations often happen on the same visit.
Our promise
If we can repair it, we will.
No unnecessary replacements.You get the fix, not the invoice we would rather write.
Keep Reading
More Services
- Commercial InstallationCommercial HVAC installation for small businesses and facilities in the Twin Cities West Metro. Honest diagnostics, no commission techs. Call (952) 847-3387.
- Commercial MaintenanceCommercial heating and air conditioning repair, maintenance, and installation for MN businesses. Repair-first approach. 24/7 emergency service. Call (952) 847-3387.
- Commercial RepairCommercial HVAC repair for small businesses across the West Metro. Honest diagnostics, repair-first approach, fully insured. Call (952) 847-3387 anytime.
- Cooling ServicesAC repair, maintenance, and installation serving the West Metro. Repair-first diagnostics, AirQuest systems, and technicians not paid on commission. Call 24/7.
- Dehumidifier ServicesWhole-home dehumidifier installation, repair, and service integrated with your HVAC system. Honest diagnostics, no-commission techs. Call (952) 847-3387.
- Ductless Mini SplitMini split installation for homes without ductwork. Honest load calculations, no commission-based upsells, and an owner who inspects every job. Call (952) 847-3387.