200+ five-star reviews. Every one real.
The list below is pulled live from our service software — every job, every rating, in the order they were left. We don't curate it and we can't edit it.
- MN bond
- MB792165
- Commission pay
- 0%
- Emergency line
- 24/7
- Based in
- Watertown, MN
Review summary
All customer reviews
The review list scrolls inside the panel above and combines Google, Facebook, and Housecall Pro reviews. The 200+ figure above is our Google count specifically.
Patterns across the reviews above.
We diagnose before we replace
Full Time's reviews repeatedly describe a company that investigates problems before recommending new equipment. A customer in Long Lake, David S., said the "big companies did not want to touch" his air conditioner because "they just wanted to sell me a new air conditioner." Full Time repaired it promptly. Timothy N. of Victoria said the work is explained clearly and Full Time "does not do anything unnecessary (like some do just to bill you more)." After furnace maintenance and service on two gas fireplaces at his Tonka Bay home, Curtis J. said Jason and Levi fixed the issue that needed attention while explaining that another repair could safely wait.
Real savings, not upsells
Customers also describe the financial difference this repair-first approach can make. After Full Time serviced an air conditioner that another company believed needed replacement, Kim J. of Chaska reported, "Works great. Saved thousands." Shantell K. of Lester Prairie called Full Time her "first and final call" after Jason explained how he would diagnose and repair her gas fireplace and "actually came UNDER his quote."
Clear, honest communication
Clear communication and respect for the customer appear throughout the reviews. Customers mention technicians arriving when promised, explaining what they found, answering questions, and providing practical advice without applying sales pressure. Doug P. said Full Time treated his maintenance and repairs "as if it was his own." After receiving help with her HVAC system and thermostat, Carolyn L. of Chaska wrote, "I rely on his honesty and integrity."
One team, same standard
The reviews also show that these qualities extend across the Full Time team. Gene P. of Maple Plain praised "Jason and Levi's expertise and professional attitudes" after they responded quickly when his furnace stopped working during 20-degree weather. They diagnosed and replaced the failed fan motor, completed a cleaning and safety inspection, and addressed an airflow concern. Another customer, Joyce M., praised Slade's "great, honest work" and said she placed Full Time's card on her refrigerator so she could call again.
Customers who keep calling back
Many reviewers describe relationships that began years before their most recent appointment. Steve C. of Chanhassen said Jason has serviced his furnace, air conditioner, and gas fireplace for five years, including spring and fall maintenance. Other customers report relying on Jason for eight or nine years and continuing to call him after he started Full Time. Across furnace repairs, AC service, gas fireplace troubleshooting, commercial HVAC work, and equipment installations, customers repeatedly return to the same reasons for recommending Full Time: careful diagnosis, straightforward advice, fair pricing, clear communication, and work completed without unnecessary sales pressure.